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Connecting and communicating with a global network of suppliers, vendors, and business partners is no small task. Microsoft is tackling this challenge internally with Microsoft Power Automate, a cloud-based app that creates automated workflows. Content that previously took the company days or weeks to deliver can now be published in minutes. Microsoft SupplierWeb is a centralized account management tool for global suppliers who do business with Microsoft. This portal is where suppliers go to stay up to date on important information, such as compliance expectations and certification requirements.

SupplierWeb is also how Microsoft communicates critical announcements that impact daily activities, such as COVID updates and changes to expectations for onsite presence. Publishing content for a global audience was a time-consuming process that required a coordinated effort with the engineering team for every new message or announcement posted to the portal.

This created two problems: it took time away from engineering tasks and delayed necessary communication to suppliers. Find out how Microsoft streamlined payment processes with Power Automate. The content managers who use the Microsoft SupplierWeb application to reach supplier audiences relied on Microsoft SharePoint and Microsoft Teams to collaborate and create the appropriate messaging.

The opportunity was to use Microsoft Power Automate to manage the manual and repetitive tasks required to do this work. After the initial setup is done, content managers can simply craft a message, add it to a Microsoft SharePoint list, and use Microsoft Power Automate to publish supplier content in up to 24 different languages, all without having to involve the engineering team. Integrating collaboration tools opened a whole new world for content managers, product managers, and business partners.

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